Dining Room Staff (Server/Bartender & Server Assistant)

Summary

Our dining room team's main focus is creating a wonderful guest experience at Bistro Le HUB. Servers/Bartenders greet and seat guests, take orders, serve food and drinks and handle payments. Server Assistants support them by welcoming guests, pre-bussing and cleaning tables, and keeping the dining room clean, organized and presentable. Together, they maintain high standards of quality, cleanliness and food safety, and deliver fast, efficient and friendly service to every guest.

Key Responsibilities

• Customer Experience:
  • Greet and seat all guests in a friendly and welcoming manner.
  • Server/Bartender: take orders, serve food and drinks, and handle payments, following the steps of service to ensure maximum sales and a wonderful guest experience.
  • Server Assistant: bring guests a menu and cutlery, let them know their server will be with them shortly, and follow the server assistant duties sheet.
  • Keep the front of house clean, presentable and properly stocked at all times.
• Day-to-Day Front of House Operations:
  • Participate in opening, closing and cleaning routines in the front of house.
  • Arrive 15 minutes before your scheduled start time so you are ready to serve on time.
  • Maintain stock par levels throughout the day.
  • Report any equipment malfunction or operational issues immediately.
  • Ensure a quality guest experience for all who enter the Hub.
• Personal Hygiene:
  • Maintain a clean and neat appearance at all times.
  • Wear a clean, stain-free uniform at the start of every shift, with closed-toe, non-slip shoes for safety.
• Inventory & Stock Support:
  • Assist with receiving and storing deliveries (food, beverages, consumables).
  • Rotate products properly (FIFO) and check freshness and expiry dates.
  • Inform the manager when stock is low or products are approaching expiry.
• Teamwork & Service Support:
  • Contribute to a positive, respectful and efficient work atmosphere.
  • Help co-workers whenever needed: running a smooth front of house is a team effort.
  • Communicate clearly and effectively with team members and the kitchen.

Qualifications

• Restaurant or bar experience an asset; training provided.
• Action Service (responsible alcohol service) training an asset for servers/bartenders.
• Excellent customer service skills and a friendly, welcoming attitude.
• Good communication in French and English.
• Team player, able to work efficiently in a busy environment.

Work Conditions

• Full-time position, seasonal or year-round.
• Work on weekends, evenings and during special events.
• Clean uniform and closed-toe, non-slip shoes required.
• Reports to the Dining Room Manager.

Benefits

• Competitive salary plus tips
• Seasonal or year-round position
• Complimentary membership to the center
• Free season pass for dependents
• Discounts on equipment rentals, food, staff meals, and retail items
• Opportunities for training and skill development